Business Jazz – 12th May 2013 – Bad Service, Dead Cats and Dead Websites
TOPICS THIS WEEK: Customer Service In this episode, we get into a conversation about customer service. Roger's website was recently killed stone dead by a rogue squirrelly bracket ( { ). Unfortunately, the web hosting company didn't make tackling this issue very simple. Listener Dean Read also has a sorry story to tell about replacing a wheel on his car. Jane relates a story from the other side of the spectrum. Her experience of WestJet. Which prompts Roger to retell a story he heard once heard from the remarkable Dinah Liversidge. Links to people and things we mention Chris Brogan Dean Read Dinah Liversidge New rallying point You are a big part of the story of this podcast. We'd like you to be an even bigger part of it. To help with that, and to help us have discussions about being genuinely attractive in business, we've established a LinkedIn group . Please knock on the door and we'll let you in. Country tally Our confirmed country tally as of this week is: 8. We ...